Field notes from the build

We've expanded and enhanced Roles & Permissions to provide a consistent permission model across Meetings, Services, and Rentals.

AI Builder now follows targeted-edit instructions with far greater precision.

New Channel Management Experience Channel Management changes how AI bots are assigned to your conversation channels.

We've redesigned the Prospect AI experience to give you better visibility into what your AI sales agents are doing, what they've found, and what's happening behind the...

Todoist is a task-management platform used by teams and individuals to organize work into projects, sections, and tasks, with support for labels, priorities, due dates,...

We have introduced Jira as a native integration in Workflows.

Managing service bookings just got a whole lot easier!

Summary We've successfully migrated the Submission Page for Forms, Surveys, and Quizzes to HighRise!

The Goal action now supports User Replied as a goal event.

The Wait action now supports User Replied as a wait condition.

You can now start workflows when a user replies to a conversation.

We're introducing Sub-account Snapshot History, a new way to track every snapshot that has ever been loaded into a sub-account.

We're introducing a set of enhancements to the Services payment experience that make checkout more flexible for customers while improving the accuracy of deposit...

You can now visually see pre-buffer and post-buffer times directly in the Day and Week calendar views.

HighLevel now lets sub-accounts control whether the "Sign in with Google" option appears on the Client Portal sign-up and login pages.

More triggers to help admins respond faster and engage smarter!

You can now build richer customer journeys with RCS messaging directly inside Workflows.

HighLevel shipped a dedicated MCP endpoint for Claude: 625 operations across 40 domains over OAuth, isolated per sub-account. Here is what it can do, the 5-tool architecture behind it, and the honest answer on whether it builds workflows.

Organize & Discover Courses Faster with Course Tags Finding the right course just got easier!

Summary of the Release HighLevel now notifies contacts when a subaccount admin shares a file with them through the Client Portal.

Export controls on Claude Fable 5 and Mythos 5 were lifted on June 30, 2026, and Anthropic restored global access on July 1 with upgraded safeguards.

Anthropic released Claude Sonnet 5 on June 30, 2026 - a Sonnet-tier model that reaches close to Opus 4.8 quality on coding and agentic work, at a fraction of the price.

Set your profile to only accept inbound business calls during your working hours; calls outside the schedule skip your device and fall back to your number's backup route.

Build workflows that fire when a conversation SLA hits Due Soon, Overdue, or is dismissed; control who can dismiss timers, throttle redundant alerts, and log every clearance.

Describe what you want in plain English and Agent Studio builds an AI agent that answers from your knowledge base and executes CRM actions - now in early-access Labs.

OverviewAs agencies manage increasingly sensitive client information, having greater control over document access is more important than ever.

OverviewWe've rolled out a new set of enhancements to Contact detail page customization, giving users greater flexibility to personalize layouts, optimize space...

Summary Ad Manager now provides smart guidance for Meta Special Ad Category campaigns.

With Retry Failed Posts, you can now quickly retry or reschedule failed publishing attempts directly from Social Planner, without cloning posts or recreating content...

YouTube previews now display correctly in sent emails.

Users can now recover expired domains directly inside the product during the 41–70 day redemption window, without needing help from support.

We are thrilled to announce our new web templates, designed to elevate your marketing efforts.

We're introducing three enhancements to improve the Courses experience: a faster way to access member progress directly from Contacts, improved post-login navigation...

A ground-up revamp of the Campaigns module with a cleaner interface and web-parity analytics, so you can search, filter, and drill into campaign performance from your...

A dedicated Google Ads section is now available in the Dashboards widget panel — connect your Google Ads account once at the sub-account level and all 11 widgets pull...

Sync only the contacts you want, exactly where they belong.

You can now use Opportunity Owners and Opportunity Followers as conditions in If/Else workflow branches.

We’ve improved the campaign publishing experience for Meta campaigns in Ad Manager by introducing better validation and error handling before a campaign is published.

We’ve added a new toggle in the Workflow Builder that lets you open the common HighLevel sidebar directly from within workflows.

You can now select TikTok Interactive Messenger as a reply channel in the Wait → Until the contact replies workflow action.

Based on the response we received we have added a multiple actions and triggers for Housecall Pro.

You can now connect Calendly directly to Workflows.

We’ve added a new MMLite adoption banner in Conversations to help eligible WhatsApp subscribers switch to the WhatsApp MMLite API version.

We've significantly improved the time it takes to open workflows from the Workflow list, making the transition into Workflow Builder much faster.

We've improved how imported calendars affect availability in Rentals.

Introducing Layers Panel Search — a search bar built directly into the Layers panel of the GHL Website & Funnel Builder that lets you find any element on your page...

HighLevel added a Voice AI Success Pack to University: an end-to-end playbook to deploy, scale, and sell Voice AI, with done-for-you marketing assets.

AI Studio is now fully integrated with your Media Library: reference, insert, and swap existing assets directly inside chat, Visual Edits, and the Publish modal.

Blog Post AI can now apply your Brand Voice and Design Kits at the start of generation, so AI-written blogs match your tone and visual identity from the first draft.

GLM-5.2 is Z.ai's new MIT-licensed flagship model with 1M-token context, stronger long-horizon coding performance, effort controls, and open weights.

HighLevel relisted the LeadConnector WordPress plugin on WordPress.org as v4.0.0 - a top-to-bottom security, compliance, and performance overhaul.

HighLevel launched Email Sequences in Beta Labs: structured multi-step email drips in the Campaign dashboard, with single-threaded follow-ups and stop-on-reply.

HighLevel released v3 of its Public APIs: a more consistent endpoint structure and richer data, while existing date-based integrations keep working unchanged. Includes the full list of every available HighLevel API.

A US export control directive targeting foreign nationals led Anthropic to disable Claude Fable 5 and Mythos 5 for all customers on June 12, 2026.

Anthropic released Claude Fable 5 on June 9, 2026 - the first Mythos-class model made safe for general use, with a 1M context window and class-leading coding benchmarks.